"Man of Many People" Author: [British] Emily Alison / [British] Lawrence Alison Publisher: CITIC Publishing Group

Introduction
In the next 10 years, whether we can make further breakthroughs in our work and life will depend on people, and on whether we can deal with all kinds of people. "Should I talk to him, or just put up with it?" In life, we always encounter difficult communications that we want to avoid: asking neighbors to turn off loud music, giving feedback to unqualified employees about the decision to fire them, reminding mother-in-law not to spoil her grandson too much, and having a heart-to-heart talk with adolescent children who refuse to open the door... In these high-conflict situations, how can we avoid a falling out and get the desired results smoothly?
Emily and Lawrence Allison are forensic psychology instructors who specialize in the most conflict-ridden interpersonal interaction you can imagine: criminal interrogation. They have long provided consulting and training to police departments, security agencies, the FBI, and the CIA, teaching them how to deal with extremely dangerous suspects in high-risk, high-conflict situations. After 30 years of research and practice, including 2,000 hours of interrogation experience with terrorists, they have developed a groundbreaking interpersonal communication model. This model may seem simple, but it is equally effective for dealing with troubled teenagers and terrorists. Their research results have been included in the UK National Counter-Terrorism Senior Interviewer Training System. In addition, their results have also been applied to the treatment of children suffering from domestic violence and the reconstruction of interpersonal relationships. They have summarized each difficult communication scenario and communication problem into a formula model - the HEAR principle, the SONAR technique, and the four animal modes. When you can switch these methods freely according to different people, you can relieve the pressure of conversation, break through the other party's psychological defenses, control the conversation at will, and build an affinity relationship.
About the Author
Emily Alison is a professor of psychology at the University of Liverpool and director of the Critical Incident Decision Making Center. He has a wide range of publications in the areas of high-pressure decision making, interrogation interviews, and sexual predator screening, and has a high international reputation. He has served as a psychological consultant for nearly 500 major incidents, including major murders and the London bombings. His research and training have served many international organizations, including the International Association of Chiefs of Police, the US Army Research Institute, the National Research Institute of Police, and the Israeli security service provider Shin Bet.
Emily Alison is a behavioural counsellor and clinical manager in the field of domestic violence; her courses are used by 65 organisations in the UK. She and her husband are both interrogation psychologists and have worked together for more than 30 years to deal with many challenging communication cases. Their research has been included in the UK National Counter-Terrorism Senior Interviewer Training Framework, and more than 100 officers are currently receiving training. In addition, their work has also been transplanted into the treatment of children who have suffered domestic violence and the reconstruction of interpersonal relationships.